Are you ready to receive services through your Home Care Package?
Contact our friendly team today
Step by step guide to applying for a Home Care Package
- Step 1: Contact My Aged Care to find out what services are available to help you stay in your own home. Phone 1800 200 422
- Step 2: You will be assessed by the Aged Care Assessment Team (ACAT) for services you need to help you stay in your own home
- Step 3: Think about what you might need. This may include household tasks, personal care, shopping or exercise programs. We can help you plan for your assessment
- Step 4: Receive a letter from My Aged Care about your Home Care Package. Call us and we can guide you through the next steps
- Step 5: Receive another letter 90 days before you get your Home Care Package and then another when funding is available from My Aged Care
- Step 6: You have 56 days to choose a provider. Speak to our My Aged Care team on 9430 9100 as soon as possible to discuss care management, extensions or additional services
Our Home Care Packages in North and Eastern Regions of Melbourne
We aim to provide the best possible Home Care Packages to older Australians and young people living with disabilities. We provide the following Home Care Packages in Melbourne:
Level 1 supports people with basic care needs
Level 2 supports people with low level care needs (formerly Community Aged Care Packages)
Level 3 supports people with intermediate care needs
Level 4 supports people with high level care needs (formerly Extended Aged Care at Home and Extended Aged Care at Home Dementia packages)
To determine which Home Care Package best suits you or your loved one’s needs, My Aged Care will need to complete a face-to-face assessment at your home. The Aged Care Assessment Team (ACAT) will provide a list of recommendations and services to ensure you or your loved one can live comfortably, safely and independently at home.
Our team can help prepare for the assessment and determine which services will best suit your needs ahead of the ACAT’s visit. We will be with you every step of the way.
Our Home Care Package Services
At healthAbility, our unique combination of private and publicly funded health services allows us to manage your Home Care Package and empower you to choose what services you want, when you want them and how you want them delivered. The choice is yours.
Our Home Care Packages in Northern and Eastern regions of Melbourne can be tailored to include the following services (depending on the level of your Home Care Package).
- Care Management
- Personal Care Support and Assistance
- Allied Health
- Assistance with Meals and Food Preparation
- Specialised Aged Care Assessment and Advice
- Assistance with Daily Household Tasks
- Home and Garden Maintenance
- Aids to Help You Remain Independent
- Transport
- Assistance with Social Outings, Groups and Visitors
Please expand the menu below for more information.
Home Care Package services
David is 66 and has arthritis in his knee. David cares for his wife, Maria. As David is getting older, he is finding that it is harder to keep on top of his day to day chores and his mobility is declining.
Watch how we helped David apply, be accessed and approved for a Home Care Package through My Aged Care. Now David and Maria are receiving help with cleaning, meal preparation and personal care.
Meet the other Well family members
David is part of the Well family, meet the other family members as they engage with a range of services to support them to live better lives. Meet the Well family.