COVID-19 Service Update

31 August 2021


We continue to remain open and are providing essential services face to face, via the phone or through telehealth (video). The health and safety of our clients and community is our priority as we continue to support your health and wellbeing.

Your health and safety

Safety continues to be our top priority, with measures in place including:

  • Keeping a safe distance of 1.5 metres
  • Maintaining good hand hygiene, including hand sanitizing and washing
  • Anyone attending our sites must wear a surgical face mask, unless they have a lawful exemption
  • Screening of clients for risk of COVID-19
  • Staff are not to attend work if unwell and must get tested immediately

Check exposure sites

COVID-19 exposure sites are updated frequently. Please remember to regularly check exposure sites here

Get tested

Testing continues to be very important to make sure we reduce the risk of COVID-19 spread.

If you have any symptoms, get tested. Stay home until you get your test result. For testing sites click here

If you are a vulnerable Victorian, the ‘Call-to-Test’ service is available for people who cannot leave home due to injury, mobility or other eligible reasons. Click here for more information

Any symptoms, however mild, get tested.

COVID-19 vaccination

By getting vaccinated and continuing COVID Safe behaviours, we can all help to protect ourselves, our families and our communities. For more information about the COVID-19 vaccine and to book your appointment please visit the Victorian Department of Health website (please note healthAbility is not a vaccine provider).

Support Information and Resources

The best source of information is from the Victorian Department of Health or the Australian Government Department of Health:

Victorian Department of Health

Australian Government Department of Health

Important links:

Current restrictions for Melbourne: https://www.coronavirus.vic.go...

Case locations and outbreaks – https://www.coronavirus.vic.go...

Where to get tested: https://www.coronavirus.vic.go...

Translated information: https://www.coronavirus.vic.go...

Financial support for coronavirus (COVID-19) – https://www.coronavirus.vic.go...

Isolation and quarantine – extra help and support: https://www.coronavirus.vic.go...

Mental health resources https://www.coronavirus.vic.go...

Information for people with disability – coronavirus (COVID-19) – https://www.coronavirus.vic.go...

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