My Aged Care is part of the Australian Government’s changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services.

If you are over 65, or over 50 if Aboriginal and Torres Strait Islander, and want to access government funded services for the first time you will need to contact the My Aged Care Contact Centre.

My Aged Care will assess your needs and direct you to a list of available services in your area. Please be sure to request healthAbility as your care provider when this happens. Although we are no longer able to book you directly into our services, the good news is that we are still here to provide you with all the services you need, to support your health and assist you to live as independently as possible.

You can call the My Aged Care contact centre on 1800 200 422 between 8am and 8pm on weekdays and between 10am and 2pm on Saturdays. The My Aged Care contact centre is closed on Sundays and national public holidays.

Be sure to ask for healthAbility (formerly Nillumbik Health) as your care partner when you contact My Aged Care.

healthAbility as your care partner

For over 40 years, our aim has been to ensure everyone in North East Melbourne has access to high quality support and care and our experienced and trusted team are ready to provide you the services you need.

Home Care Packages

We have years of experience delivering Home Care Packages. Our knowledge of care providers, understanding of the Aged Care system and ability to coordinate services to meet your needs, makes healthAbility a trusted provider of Home Care Packages.

Individual Services and Supports

You can access all of the following services at one central and convenient location at 917 Main Road Eltham or in your home:

To assist your daily living, our in home and community support services include:

Remember to ask for healthAbility as your care partner when you contact My Aged Care.

Please watch the following My Aged Care video for more information.