LIFT stepped care model for mental health

healthAbility is a service provider for the LIFT stepped care model for mental health.

LIFT works with you and your care team, building on your strengths, to support your recovery. It is flexible, to meet your needs and recognises that the impact of your mental health concerns will vary over time.

LIFT provides expert support from mental health nurses, psychologists and counsellors, care coordinators and peer workers, to people who are not able to afford or access similar services, including asylum seekers. It is a free service.

LIFT stepped care model for mental health – Telehealth (phone or video call) Now Available.

To help stop the spread of coronavirus (COVID-19) in our community we have temporarily moved the LIFT stepped care for mental health to an telehealth (phone or video call) format.

For further information please download the LIFT flyer.

Please get in contact if you have any questions or concerns by emailing


Mental Health Stepped Care focuses on linking you in with the right level of support that you need. The approach takes into account the bigger picture of your health, including your physical, social and mental health needs.

One of the main features of Mental Health Stepped Care is that it is flexible – we know that the level of support you need will change over time, and if that happens, we change with you.

A good way to think about this is ‘stepping up’ or ‘stepping down’ as your needs change. We stay with you along this journey. This means you can get what you need, without having to change care providers every time you step up or step down.

Everyone in our community is welcome to use this service and you don’t need a referral from your doctor to get started.

You can even refer a friend or family member who you are concerned about.