healthAbility offers a service providing safe disposal of used syringes for all members of the public. For injectable drug users we offer a confidential service including free literature, needles and syringes, disposal containers, swabs and condoms as part of our commitment to harm minimisation. The service is operated in a relaxed, efficient and non-judgemental manner.

What is the NSP (Needle, Syringe Program)?

A service for people who inject drugs providing:

  • Free supplies including needle and syringe packs
  • Access to safely dispose of used needles and syringes
  • No referrals or appointments are necessary

Why would I use this service?

  • You are prescribed medication that is administered via syringe and require a place for safe disposal of sharps containers
  • You are someone who uses illegal drugs and wishes to avoid communicable diseases, for example HIV and other bodily fluid infected diseases
  • You are a Hepatitis B or C patient, steroid user and need somewhere to dispose of these needles safely
  • You are someone wanting more information on specific diseases that you may have or know someone who has or would like information and advice on different drugs and sexual intercourse

What we provide?

A confidential and anonymous service, providing free –

  • Needles, syringes, swabs and disposal containers
  • Safe sex items (eg: female and male condoms, dams and lubricant)
  • Safe disposal of used injecting equipment
  • Education or safer drug and general health
  • Referral to other services as requested

Free packs are available at our reception desk and reception staff will assist with any enquiries. Items such as filters, wheel filters, butterflies, sterile water and tourniquets are available at the Box Hill reception desk at cost price.

Concerned about overdose?

If responding to an overdose emergency, please call 000 immediately.

  • Naloxone medication is available free for anyone in the community at risk of opioid overdose and their carers
  • Naloxone nasal spray or injectable medication temporarily reverses overdose caused by drugs such as Heroin, Oxycodone, Fentanyl or Morphine

For more info-

CHOPER – Our evening service

Our Free Community Health Outreach Program Eastern Region (CHOPER) team operate 7.30pm to 11.00pm, 7 days a week every day of the year.

  • Call 0414 266 203 to leave a voicemail during the day, so we can meet you that same night
  • Otherwise, call us as early as possible from 7.30pm onwards
  • We cover Eastern Metro Melbourne, from the east of Camberwell to the west of Belgrave and Lilydale
  • We will deliver clean injecting equipment, collect used equipment for safe disposal and provide safe sex items
  • If requested, we can also provide information to help minimise harm and access to other health and community services

What if I have found discarded injecting equipment?

  • We can help to safely dispose of discarded injecting equipment found on private property
  • Call our Syringe Disposal service on 0430 524 749 and leave a message with a call back number so that collection can be arranged
  • For discarded injecting equipment found on public land phone your local Council during business hours to arrange collection.

For families, friends and carers

It can be stressful when someone you care for has a problem with alcohol or other drugs. At times, it can be hard to know what to do and how to navigate the health care system to access the support you need. There are many low cost, accessible treatment services for people using alcohol and other drugs and the people who care about them. See the following pages for more information:

‘In Australia, NSP’s have prevented thousands of cases of infection among people who inject drugs, and in turn, protected the wider community” – health.vic

Important: healthAbility does not offer any advice on drugs, needle use or sexual intercourse, we only offer written information on safe use.  Any queries are referred to Primary Needle Exchange services.


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