Mental and physical health services in eastern and north-eastern Melbourne
What is healthAbility’s Psychosocial Support Service?
The Psychosocial Support Service (PSS) assists individuals with severe mental health issues who are not supported by the NDIS.
Psychosocial support can assist people to participate in their community, manage daily tasks, secure stable employment or housing and connect with family and friends. They may include one-to-one or group support.
The PSS will have a focus on physical and mental health and is available for people in eastern and northeastern Melbourne.
What psychosocial supports are available?
Psychosocial support may include:
- Developing social skills and friendships
- Building relationships with family
- Managing money
- Finding and looking after a home
- Building skills and qualifications
- Developing work goals
- Staying physically well, including exercise
- Support with drug, alcohol and smoking issues
- Building life skills, including confidence and resilience
- Exploring access to the NDIS
Who can use this service?
People with severe mental illness who are not receiving support from the NDIS may be eligible.
The program is available to people who:
- Live, work in or have a connection to the Eastern Melbourne Primary Health Network
- Are not supported by the NDIS
- Are not receiving state-funded PSS
How to access our Psychosocial Support Services in Melbourne
Anyone can make a referral to the PSS, including:
- Community members referring themselves
- Carers
- Friends and/or families
- GPs and other service providers in the region
Call the Wellways Intake Worker on (03) 8486 4292 or email PSSintake@wellways.org to access our Psychosocial Support Services in eastern or north-eastern Melbourne today
This program is funded by Wellways and healthAbility partners, including Access Health and Community, Inspiro Community Health, Banyule Community Health and Nexus Primary Health. This initiative is funded by the Australian Government under the Primary Health Network program.
FAQs
No, you do not need a GP’s referral to access our mental health services. You can self-refer or be referred by a health professional.
There is no cost for this service.
Our After Hours Mental Health Nurse Service is open 2.00pm to 7.00pm Saturday, Sunday and public holidays and 6.00pm to 11.00pm Monday to Friday.
You can free call this service on 1300 003 509. If you or someone you know are in an emergency or crisis, please contact 000 or Lifeline on 13 11 14.
We have a range of mental health services available at the below locations;
- Eltham - 917 Main Rd Eltham
- Box Hill - 43 Carrington Rd, Box Hill
- STEPS – Shop 30, Dorset Square Boronia
- After Hours Mental Health Nurse - 36 Wellington Rd, Box Hill
If you are struggling with your feelings and emotions, seek support. No limit needs to be reached before help is warranted. Our Mental Health Services are available to anyone experiencing emotional difficulties impacting their day-to-day life.
Our mental health services actively work to improve the physical, mental and social well-being of individuals, families and communities.
Our Child Psychology team can support both you and your child. We provide techniques and strategies to help you manage your child’s needs at home. Sometimes Child Psychology may identify other services that your child could benefit from, in conjunction with psychology.
Some of the children who see us need help with:
- Concentrating, sitting still or paying attention
- Talking and being understood by others
- Making friends
- Managing feelings such as anger, sadness and frustration
Please refer to our Children, Youth and Families page for a full list of services available.
