About Us

healthAbility 40Year


We welcome everyone to visit healthAbility and use our services

In 2016 we changed our name

healthAbility is the new name for all our services except oral health which will continue to operate under the name Healthy Bite Dental. This means, we still offer our same great services, just under a different name.

We changed our name from Nillumbik Health to healthAbility for a number of reasons:

•  We currently offer our services across seven Council areas in the North East Region of Melbourne, not only Nillumbik.
•  It aims to eliminate any confusion that some people felt we were part of the Nillumbik Shire Council.
•  It reflects our intention to continue providing our traditional health services, as well as to introduce new services which support a people of broader abilities.

To reassure our local community that healthAbility emerged from Nillumbik Health, the Nillumbik Health name will appear alongside healthAbility through a transition period.

This year we celebrate 40 years of proud service to our community. healthAbility is moving forward with a renewed purpose of ‘inspiring people and communities to be healthier and inclusive’.

Who are we

Established in 1976, we are an independent, community owned organisation that improves the health and wellbeing of people across all ages and abilities.  We are a not-for-profit organisation, which means surplus funds are reinvested back into healthAbility so we can continue to support the community and contribute positively to society.

What we do

Enjoying good health is not just about the absence of disease or being physically healthy.  It is about the health of the whole person, within their family, work and social environments.  healthAbility has the unique position of offering an integrated care approach to our clients.  We provide a range of health services so that you receive comprehensive care and support across multiple health specialties, within the one organisation.  We adopt a holistic view of health care which focuses on treatment and support for existing illness,  early identification of medical issues and preventing ill health. This focus is a means of enabling good health, wellbeing and independence in later life.

Staying well means you can make the most of your life as you get older.  We are proud to be partnering people in the community for their health needs throughout their lifetime, from early infant years through to elderly years.

Our professional team of health experts are experienced and passionate about the role they play in peoples’ health and wellbeing and believe in our holistic approach to ‘staying well’ to support our client’s in their life journey and monitor their health needs as they arise.  We actively engage with community members and other groups/organisations to promote and respond to issues that impact people’s health and quality of life.  This helps us build and maintain a strong and health community now and in the future.

We coordinate care for complex and chronic conditions making our service easier to navigate for individuals who need extra support.  We also work within the community to address more broadly the issues which can lead to ill health and we operate a range of health education and disease prevention programs by ourselves and with our community partners.

Our reputation has allowed us to grow from humble beginnings of operating with two staff to more than 150 staff today, supported by a team of dedicated, valued volunteers.

Privacy Policy

We are committed to protecting your privacy.  The Policy Privacy is available here.

Child Safety Policy

healthAbility is strongly committed to the safety of every child.

We are committed to the safety, participation, inclusion and empowerment of all children and have zero tolerance of child abuse; all allegations and safety concerns will be treated very seriously and pursued in a manner consistent with our robust Policies & Procedures.

We have legal and moral obligations to contact authorities when we are worried about the safety of any child that we provide services or support to and will rigorously follow all of these obligations.

We support and respect all children. We are committed to the cultural safety of Aboriginal children, the cultural safety of children from a culturally and/or linguistically diverse backgrounds. We also provide a safe and inclusive environment for children with a disability.

Please email healthAbility Executive Assistant at Belinda.Kemp@healthability.org.au to request a copy of our Child Safety Policy.

If you believe a child is at immediate risk of abuse phone 000.

Financial Statement

Our Financial Statement is available upon request. Please email healthAbility Executive Assistant at Belinda.Kemp@healthability.org.au.

Quality Improvement and Community Services Accreditation

We are an accredited member of QIP (Quality Innovation Performance), and are proud to have retained accreditation in December 2015 for a further three years.

Health is a state of complete physical, mental and social well-being, and not merely the absence of disease or infirmity. ~ World Health Organization, 1948