Psychology and counselling
Our experienced psychologists actively work to improve a person's physical, mental and social wellbeing. We’re committed to understanding how people think, feel, behave and learn, so we can deliver a personalised care plan that meets your lifestyle.
There are various options available to ensure you can access psychology services:
- A mental health care plan from your GP (Medicare rebates may apply)
- Self-funded appointments with the option to claim private health insurance (if applicable)
- Community Health subsidised appointments
- National Disability Insurance Scheme (NDIS) funded appointments.
Alongside our psychology services, we also provide general counselling.
Contact us for more information about psychology and counselling at healthAbility.
After Hours Mental Health Nursing Service
At healthAbility, we understand that stress, depression, anxiety, and grief don’t follow a schedule. These feelings can be overwhelming at any time of day, any day of the week — but our Mental Health Nurses are equipped and available to help you get on top of things outside of normal business hours or when other mental health services are unavailable.
You have the option to chat with our mental health team in person, over the phone at 1300 003 509, or via telehealth. This service provides:
- Someone to listen to your thoughts, feelings, needs and concerns
- Someone to help you decide what to do next
- Someone to check on you to see how things are going down the track
- Recommendations for ongoing mental health support services.
This service is free of charge, and no appointment is required. You can speak to one of our Mental Health Nurses between 6pm and 11pm Monday to Friday and 2pm to 7pm on weekends and public holidays.
If you or someone you know is in an emergency or crisis, please contact 000 or Lifeline on 13 11 14.
Stepped Care Mental Health Program
Get the right level of support for your needs with our Stepped Care Mental Health Program.
The Stepped Care Model of Mental Health focuses on linking you with the right level of support that you need. The Stepped Care approach considers the bigger picture of your health, looking at the whole person, including your physical, social and mental needs.
North East Metro Mental Health and Wellbeing Connect
The North East Metro Mental Health and Wellbeing Connect service is a warm and welcoming space for family, carers, and supporters of people living with mental health or substance use concerns.
It is a space for families to drop in and connect with each other and or our Family Peer Workers who have their own lived experience of caring for a family member with mental health or substance use concerns.
Greg is 36 and experiencing high levels of anxiety, which is impacting his ability to work.
Watch how we connected Greg with the Stepped Care Mental Health Service to provide the level of mental health support he needed.
Greg is part of the Well family. Meet the other Well family members as they engage with a range of services to support them to live better lives.
