healthAbility does not provide GP or emergency services.

Call 000 or contact your nearest hospital or medical centre if you need immediate medical attention.

• Eastern Health: 1300 342 255

• Austin Hospital – 145 Studley Rd, Heidelberg: 1300 859 789

• Northern Hospital– 185 Cooper Street Epping: 8405 8000

• Maternal and Child Health Line: 13 22 29

• Nurses on Call: 1300 60 60 24

• After Hours GP Helpline: 1800 022 222

We do offer a limited number of emergency appointments. Please call one of our clinics in case of emergencies.

For any after-hours dental emergencies, please contact The Royal Dental Hospital 24 hour emergency service on 03 9341 1000.

If you, or someone you know, is experiencing family violence help is available.

If you are in immediate danger, call 000 (Victoria Police).

Support services available 24 hours a day, 7 days a week

• safe steps – 1800 015 188 – for women and children who are victims of family violence

• Sexual Assault Crisis Line – 1800 806 292 – for victims of sexual assault

Other support services

• The Orange Door – 1800 319 355 – Monday to Friday, 9am to 5pm (excluding public holidays) – family violence intake point for women, children and young people

• Berry Street – 9450 4700 – Monday to Friday, 9am to 5pm – for women and children who are victims of family violence

Support services for men

• Victims of Crime Helpline – 1800 819 817 or text 0427 767 891 – 8am to 11pm every day – for adult male victims of family violence and victims of violent crime

• Men’s Referral Service – 1300 766 491 – 8am to 9pm Monday to Friday; 9am to 5pm Saturday and Sunday – for men seeking assistance for their violent behaviour

We can offer a wide range of ongoing mental health support services for anyone who is having trouble coping or experiencing emotional difficulties.

Our After Hours Mental Health Nurse Service is open 2.00pm to 7.00pm Saturday, Sunday and public holidays and 6.00pm to 11.00pm Monday to Friday. You can read more by viewing our Mental Health Hub page.

If you think your situation is an emergency, you should always call 000, call a help line or go to an emergency department at a hospital.

• Eastern Health: 1300 342 255

• Northern Hospital– 185 Cooper Street Epping: 8405 8000

• Life Line: 13 11 14

• Kids Helpline: 1800 55 1800

• Parent Line: 13 22 89

• Headspace – 78 Main Street, Greensborough: 9433 7200