The Support at Home program offers a wide range of services to support your independence at home. Here’s a breakdown of some of the key services available to you:

• Personal care support and assistance: Help with maintaining personal hygiene and grooming, including assistance with showering, dressing, and reminders to take medication.
  
  

• Nursing services: In-home medical services, such as wound care, health assessments, and medication management.
  
  

• Podiatry, physiotherapy and other health therapies: Helping you maintain movement, mobility and independence.This service includes speech pathology, podiatry, occupational therapy, physiotherapy, and other clinical services.
  
  

• Meals and food preparation: Ensuring you eat well while living independently. This might include help with meal preparation, special diets for health/religious/cultural reasons and meal delivery services (excluding the cost of food).
  
  

• Help with impairments or continence: Support to maximise independence, including continence and dementia advisory services.
  
  

• Cleaning, laundry, and household chores: Keeping your home clean and liveable. This might include help with making beds, ironing and laundry, dusting, vacuuming, mopping and unaccompanied shopping.
  
  

• Home and garden maintenance: Helping to keep your home and garden safe and liveable. This might include fixing uneven flooring and minor gardening like weeding, pruning and mowing the lawn.

• Home modifications: Maintaining your ability to move safely and independently around your home. This might include installing easy-access taps, ramps, and grab rails around the toilet, bath, and/or shower and providing advice on areas of concern regarding the safety of your home.
  
  

• Aids to help you remain independent: Helping you with mobility, communication, reading and personal care needs. This might include walking aids like crutches, walkers, walking frames and walking sticks, mechanical devices to lift you in and out of bed, bed rails and pressure relief mattresses.
  
  

• Transport: Getting you to appointments and community activities. This includes arranging driver services, providing transport vouchers and subsidies, and assisting with shopping, appointments, and attending social events.
  
  

• Assistance with community access, social outings, groups, and visitors: We can help you remain social and involved in the local community by arranging for a visitor to make in-home or telephone-based social calls, providing a companion to assist with shopping and going to appointments, organising social activities and transport to social events, and arranging for you to attend group-based activities.

• Care management: Our care partners will work with you to create your care plan, outline your care needs and goals, and determine how they can be met within your Support at Home plan. They are experts in supporting people to remain independent at home and in their community. They can also act as an advocate and help you navigate the aged care system.

• Specialised aged care assessment and advice: To assist with maximising your independence at home. This includes continence and dementia advisory services

The Support at Home program allows older people to remain safe and independent at home. It provides access to a range of services, including personal care, home modifications, and social support.

The new Support at Home program is designed to support older people living at home, helping them to remain safe and live independently. It provides tailored services that cater to the unique needs of each person, including personal care, home modifications, community access and social support. The program aims to ensure older people can continue to enjoy their daily activities, maintain their wellbeing, and stay connected to their community. Through flexible care options, the program supports older people to maintain their independence and quality of life for as long as possible.

To access the Support at Home program, you must be assessed by My Aged Care and the Aged Care Single Assessment System (SAS). The SAS will assess your needs and determine the services that will help you stay independent at home.

Depending on your individual needs, the Support at Home program provides a wide range of services to help you stay independent and safe at home, including:

• Personal care: Assistance with bathing, grooming, dressing, and toileting.
  
  

• Nursing: Home-based medical support such as wound care, general health assessments, and medication management.
  
  

• Podiatry, physiotherapy and other health therapies: Services that help with mobility, strength, and overall health, including physiotherapy, podiatry, speech pathology, occupational therapy and other therapeutic services.
  
  

• Meals and food preparation: Support with meal preparation, special diets, and meal delivery services.
  
  

• Help with impairments or continence: Support to manage continence, including specific advisory services.
  
  

• Cleaning, laundry, and household chores: Help with maintaining your home, including cleaning, ironing, and shopping.
  
  

• Home and garden maintenance: Support to keep your home and garden safe and liveable, including minor repairs and gardening.
  
  

• Home modifications: Funding to make your home safer with modifications like grab rails, ramps, and other accessibility features.
  
  

• Aids to stay independent: Support with mobility aids, communication devices, and other equipment.
  
  

• Transport: Assistance with transport to appointments, shopping, and social events.
  
  

• Social support: Services that ensure you remain socially connected, such as visits, outings, and community activities.
  
  

• Short-term restorative care
  
  

• End-of-life support

Services that are NOT included:

• Items purchased out of general income

• Buying food/shopping (cost of food is not included)

• Payment for permanent accommodation (e.g., mortgage or rent)

• Home care fees and other services covered by Medicare

• Home modifications unrelated to care needs

• Specialised services such as gutter cleaning

• Cost of entertainment (e.g., club memberships or holidays)

• Gambling activities

• Other exclusions as determined by the Support at Home Manual set by the Commonwealth Government.

These services ensure that the Support at Home program is tailored to support your needs and help you live independently and safely in your home

With almost 50 years of experience as a Community Health provider, we have the experience and understanding of your care needs and are able to provide access to wrap-around internal and external supports so that you can remain independent in your own home.

Yes, the Support at Home program is flexible. If your needs change over time, you can adjust the services you receive. Your care partner will help you navigate any changes and update your care plan accordingly.