• Bathing, hygiene, and grooming —This helps maintain your personal hygiene and grooming standards. It might include help with showering, bathing, toileting, dressing/undressing, reminders to take your medication, and assistance getting in/out of bed.
• Nursing — Treating and monitoring medical conditions at home. This might include wound care and management, general health assessments, health education to improve self-management and having someone help take medications.
• Podiatry, physiotherapy and other therapies — Helping you maintain movement and mobility. This service includes speech therapy, podiatry, occupational therapy and physiotherapy, and other clinical services.

• Meals and food preparation — Ensuring you eat well while living independently. This might include help with meal preparation, special diets for health/religious/cultural reasons and meal delivery services (excluding the cost of food).
  

• Help with impairments or continence — Maximising your independence at home. This includes continence and dementia advisory services.
  

• Cleaning, laundry and other household chores — Keeping your home clean and liveable. This might include help with making beds, ironing and laundry, dusting, vacuuming, mopping and unaccompanied shopping.
  

• Home and garden maintenance — Helping to keep your home and garden safe and liveable. This might include fixing uneven flooring, cleaning gutters and minor gardening like weeding, pruning and mowing the lawn.
  

• Home modifications — Maintaining your ability to safely and independently around your home. This might include installing easy-access taps, ramps, and grab rails around the toilet, bath, and/or shower and providing advice on areas of concern regarding the safety of your home.
  

• Aids to help you remain independent — Helping you with mobility, communication, reading and personal care limitations. This might include walking aids like crutches, walkers, walking frames and walking sticks, mechanical devices to lift you in and out of bed, bed rails and pressure relief mattresses.
  

• Transport — Getting you to appointments and community activities. This includes arranging driver services, providing transport vouchers and subsidies, and assisting with shopping, doctor’s appointments, and attending social events.
  

• Assistance with social outings, groups, and visitors — We can help you remain social and involved in the local community by arranging for a visitor to make in-home or telephone-based social calls, providing a companion to assist with shopping and going to appointments, arranging social activities and transport to social events, and arranging for you to attend group-based activities.

• Care Management - Our care managers will work with you to establish your care plan, outline your care needs and goals, and determine how they can be met within the Home Care Package. They are experts in supporting people living in the community and assisting you to achieve your goals, and support with problem-solving, advocating, and navigating the aged care system.
  

• Personal care support and assistance - Helping to maintain your independence and personal hygiene. This might include help with showering, bathing, toileting, dressing/undressing, reminders to take your medication and assistance getting in/out of bed.
  

• Specialised aged care assessment and advice - to assist with maximising your independence at home. This includes continence and dementia advisory services.
  
  

Of course, we offer a wide range of other services that complement these top-level My Aged Care services. For more information about other services, such as dental, health care services, mental health care, and more, see our services page.

A Home Care Package allows you (or your loved one) to continue living at home and stay active in the community. These packages are provided for older people (over 65) and younger people living with a disability, dementia or other special needs.

Once our care management team has considered your situation, we will provide a list of services to help make living at home easier, safer and more convenient.

To access a Home Care Package, you must be assessed by My Aged Care, a government-funded initiative providing care and services for older Australians. My Aged Care will help you understand what services are available and the Aged Care Assessment Team (ACAT) will visit you at home for a face-to-face assessment and help determine the best services for you.

Within 90 days of the assessment, My Aged Care will send you a letter about your Home Care Package. Give us a call, and we will guide you through the next steps

Depending on the Home Care Package you receive, you can access a wide range of services:

• Bathing, hygiene and grooming
• Nursing
• Podiatry, physiotherapy and other therapies
• Meals and food preparation
• Help with impairments or continence
• Cleaning, laundry and other chores
• Home and garden maintenance or changes to your home
• Aids to stay independent
• Transport
• Assistance with social outings, groups and visitors

Services that are not included in a Home Care Package include:

• Items that are normally purchased out of general income
• Buying food/shopping
• Payment for permanent accommodation, e.g. purchasing a home, mortgage, rent
• Payment of home care fees

healthAbility has decades of experience in managing aged care services for our clients. We understand the Aged Care system and can coordinate services to meet your needs. We are an independent, not-for-profit community health organisation that is a trusted and experienced Home Care Package provider of choice.

The Australian Government has included CDC principles in the Aged Care laws (User Rights Principles 2014) to ensure your rights are always protected.

We understand that health is not a permanent state of being—your health and your needs will change over time, which is why we’re flexible when it comes to your Home Care Package. You can add, change, or remove services from your Home Care Package at any time. We will simply need to make sure you understand and agree to the changes and then update your care plan accordingly

When you choose healthAbility, you will have one point of contact assigned to your case, so you always know who to call when you have any questions or need to change the services included in your Home Care Package. Your Case Manager can check in with you as often as you’d like and complete an annual review of your Home Care Package to ensure you’re still getting the support and services you need.

Consumer-Directed Care (CDC) allows you to have choice and flexibility regarding your Home Care Package. We encourage you to identify your goals and how much involvement you want in managing your package. Plus, you have the flexibility to choose your services, how they’re delivered, and by whom.

Of course! You can change Home Care Package providers anytime, whether you move to a different location or need a better fit. For your own peace of mind and to minimise any interruptions to your services, we recommend researching providers before agreeing on an end date with your current provider.

My Aged Care has developed a considerations checklist for changing providers, which you can view here.

Head to the My Aged Care website and use their simple Fee Estimator tool. The income-tested care fee structure requires an income assessment and some information about things like income support payments from the Australian Government, income from property, superannuation, or businesses, your home’s value, debts, and other financial questions.

Click here to access the Fee Estimator Tool