Enquiry Information
General Referrals – via fax or phone
Our phone number is 03 9430 9100
Referrals can be faxed on
Eltham 03 9431 0339
Box Hill 03 9898 8010
Please download a SCTT form. This form can be used for referrals
Team Care Arrangement Referrals – via fax or phone
Our phone number is 03 9430 9100
Referrals can also be faxed on 03 9431 0339
It is preferred that the VSRF (Victorian Statewide Referral Form) be used.
Support is available for all general practitioners via Eastern Melbourne Primary Health Network (EMPHN).
All team care arrangement requests will be acknowledged via fax within two working days. Once assessment has been undertaken with the necessary health professional a summary of assessment findings and planned treatment will be forwarded to the general practitioner.
FAQS
What happens once you receive my referral?
Your patients first point of contact will be with our reception staff who will direct them to the appropriate point of triage and/or screening
Depending on their referral, some patients will be contacted by our Health Access (Service Coordination) team to undertake an Initial Needs Identification
This screening is based on the Demand Management Framework and the Victorian Service Coordination practice standards and utilises the SCTT forms and templates
I need brochures and information for my patients
Please get in touch with our friendly reception team on (03) 9430 9100 and we will happily arrange to send and or email relevant information to you.
