Enquiry information

General referrals – via fax or phone

  • Our phone number is 03 9430 9100

  • Referrals can be faxed on

    • Eltham 03 9431 0339

    • Box Hill 03 9898 8010

Team Care Arrangement Referrals – via fax or phone

  • Our phone number is 03 9430 9100

  • Referrals can also be faxed on 03 9431 0339

Support is available for all general practitioners via Eastern Melbourne Primary Health Network (EMPHN).

All team care arrangement requests will be acknowledged via fax within two working days. Once assessment has been undertaken with the necessary health professional a summary of assessment findings and planned treatment will be forwarded to the general practitioner.

Referral form

IDEAS (Integrated Diabetes Education and Assessment Service)

Provided in a community health setting in collaboration with Eastern Health’s Endocrinology Department, IDEAS offers a multidisciplinary approach with comprehensive medical and allied health consultations, including risk assessment for patients with type 2 diabetes.


  • 2012 Victorian Healthcare Association Annual Award for Redesigning Healthcare for a Sustainable Future 
  • 2012 Public Healthcare Awards High Commendation

For information relating to referrals for our IDEAS service, please see HealthPathways

healthAbility IDEAS logo


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Get in touch

Contact our team by sending us an online enquiry or call us on