healthAbility Inaugural Impact Report 2025

Our inaugural Impact Report summarises healthAbility’s organisational impact from 1 January – 31 December 2025. It’s a baseline for consistent impact reporting, transparency and learning - highlighting what’s working, what we’re improving, and the outcomes and experiences clients tell us matter most.

Highlights:

• 20,900 clients supported directly; 40,535 reached through services and community programs
  
  
• Client Experience Survey NPS +74 (world-class range)
  
  
• Personal Wellbeing Index improved by 9.6 points on average
  
  
• Evidence of impact in prevention and early intervention (Baby Makes 3; Diabetes Connect)