New Head to Health Hub in Box Hill – Free, confidential mental health support

03 December 2020

HeadtoHelp cartoon of a brown bear sitting in a chair, looking concerned.

People in Box Hill and surrounds have access to a new mental health service through a HeadtoHelp hub in Box Hill, one of more than 15 HeadtoHelp hubs throughout Victoria. Head to Health is a free confidential service that can help people find the best mental health support for them.

Head to Health provides an experienced mental health professional who will listen and work with the person to find the best ways for them to get the help they need.

Depending on their needs, they may:

  • Be connected with suitable existing services
  • Receive care at HeadtoHelp hub, either onsite or through telehealth
  • Be connected to specialist or acute mental health services, including into emergency care

HeadtoHelp is available to anyone in the community, including those without a mental health treatment plan or referral from their GP. The HeadtoHelp Box Hill service is provided by healthAbility and is located at 43 Carrington Rd, Box Hill. The hubs are COVID safe, so before visiting people should call first to talk to a hub team member.

Chief Executive Officer healthAbility, Ronda Jacobs said the HeadtoHelp hub in Box Hill offers services via face-to-face and telehealth.

The HeadtoHelp hub will provide a full suite of local mental health services to support our community as we recover from this unforeseen crisis. Early intervention is key to mental health recovery and I encourage people to get helper sooner rather than later when issues can be compounded,” she said.

Anyone concerned about their mental health can call 1800 595 212 (Mon-Fri, 8.30am-5pm) for free advice and help for all Victorians or visit

HeadtoHelp is not a crisis service. For urgent support, contact LifeLine 13 11 14.

HeadtoHelp is a collaborative initiative of Victoria’s Primary Health Networks and funded by the Australian Government.

To read the Primary Health Network Eastern Region full media release – HeadtoHelp Media Release – Box Hill 2020

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